Welcome to the Royal Deer website. These Terms & Conditions govern your use of our website and the purchase of products through our online store. By accessing or using this website, you agree to these terms.
1. About Us
Royal Deer is a brand of Sri Lakshmi Srinivasa Dall Mill, based in Narasaraopet, Andhra Pradesh.
We offer quality dals and pulses through our online e-commerce platform.
2. Website Usage
By using our website, you agree to:
- Provide accurate and complete information while placing an order.
- Use the website only for lawful purposes.
- Not attempt to misuse, damage, or interfere with the website.
- Not use the website for fraudulent or unauthorized activities.
We reserve the right to restrict or terminate access if we identify misuse of the website.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, nutritional information, and other details displayed on the website are accurate.
However, minor differences in product appearance, packaging, or images may occur.
4. Pricing
The listed price for Royal Deer Urad Dal – 1 KG is ₹147/- including GST.
Prices may be updated from time to time without prior notice. The applicable price displayed at the time of placing the order will generally apply to that order.
5. Order Limit
The maximum order quantity is 5 KG per order.
Orders exceeding the maximum permitted quantity may be cancelled or modified by us.
6. Delivery Charges
Packing and courier charges are currently:
- Andhra Pradesh & Telangana: ₹60 up to 5 KG
- Other States: ₹200 up to 5 KG
Delivery charges may be displayed separately during checkout.
7. Order Confirmation
After placing an order, you may receive an order confirmation through the contact information provided by you.
An order is subject to acceptance and availability. We reserve the right to cancel an order in circumstances such as incorrect pricing, product unavailability, payment issues, or suspected fraudulent activity.
8. Payment
Payments may be processed through third-party payment gateways.
You agree to provide valid payment and billing information when completing your purchase. We are not responsible for delays or failures caused by banks, payment providers, or other third-party services.
9. Cancellation
Orders may be cancelled before dispatch, subject to the order-processing status.
Once an order has been dispatched, cancellation may not be possible.
Please refer to our Return & Refund Policy for information regarding eligible refunds and replacements.
10. Delivery
We will make reasonable efforts to deliver orders to the address provided during checkout.
Delivery may be affected by factors outside our control, including courier delays, weather conditions, transportation issues, incorrect addresses, or other unforeseen circumstances.
11. Returns & Refunds
Since our products are food and consumable items, returns are generally not accepted for change of mind or personal preference.
If you receive a damaged, incorrect, or tampered product, please contact us promptly with the required photographs and order details.
For complete information, please refer to our Return & Refund Policy.
12. Intellectual Property
All website content, including the Royal Deer brand name, logo, product images, photographs, text, graphics, and other materials, belongs to or is licensed to the respective owners.
You may not reproduce, copy, modify, distribute, or use our content without prior written permission.
13. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect your information.
14. Third-Party Services
Our website may use third-party services such as payment gateways, courier companies, hosting providers, and other service providers.
We are not responsible for the independent policies, availability, or actions of third-party services.
15. Limitation of Liability
To the extent permitted by applicable law, Royal Deer and Sri Lakshmi Srinivasa Dall Mill shall not be liable for losses caused by circumstances beyond our reasonable control, including technical failures, payment gateway issues, courier delays, or events beyond our control.
16. Changes to These Terms
We may update these Terms & Conditions from time to time. Any changes will be published on this page with the updated effective date.
Your continued use of the website after changes are published constitutes acceptance of the updated terms.
17. Governing Law
These Terms & Conditions shall be governed by the applicable laws of India. Any disputes shall be subject to the jurisdiction of the appropriate courts having jurisdiction over Narasaraopet, Andhra Pradesh, subject to applicable law.
18. Contact Us
For questions regarding these Terms & Conditions, please contact us:
ROYAL DEER
Sri Lakshmi Srinivasa Dall Mill
Plot No. 55, Industrial Estate,
Back Side of Reliance Trends Showroom,
Palanadu Road, Narasaraopet, Andhra Pradesh, India.
Mobile: 9347891951
Email: slsdm1999@gmail.com
Online Marketing Partner:
Sri Lakshmi Srinivasa Traders, Narasaraopet
Cell: 9347891951